为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How should I report difficulties with Firefox on two financial sites

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 FredMcD

more options

After many, many smooth years of using FF (Windows), I am unable to fully use FF at two financial sites. Is this information useful to the Mozilla/FF team? If so how can I report. BTW I can use Edge to complete these functions that FF is no longer able to complete.

After many, many smooth years of using FF (Windows), I am unable to fully use FF at two financial sites. Is this information useful to the Mozilla/FF team? If so how can I report. BTW I can use Edge to complete these functions that FF is no longer able to complete.

由craigsc于修改

所有回复 (1)

more options

You have come to the right place.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.