为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have 3 PCs, all running Firefox, all signed in to the same account. All say they are syncing. But one is not in fact syncing bookmarks, and reports it was last connected 2 years ago.

more options

Clearly my 3 PCs are somehow connected, since they all show up in "connected services". But though the one I am now typing on routinely reports that it has successfully synced, it hasn't in fact connected to the 2 other PC's Firefoxes for the past 2 years (according to the image uploaded below). I somewhat doubt that actually, but the fact is that the 2 other PCs have identical bookmarks sets and are clearly syncing, but this one has a different bookmark set.

How to force it to connect? Disconnect it and reconnect it? Delete Firefox and reinstall?

Clearly my 3 PCs are somehow connected, since they all show up in "connected services". But though the one I am now typing on routinely reports that it has successfully synced, it hasn't in fact connected to the 2 other PC's Firefoxes for the past 2 years (according to the image uploaded below). I somewhat doubt that actually, but the fact is that the 2 other PCs have identical bookmarks sets and are clearly syncing, but this one has a different bookmark set. How to force it to connect? Disconnect it and reconnect it? Delete Firefox and reinstall?
已附加屏幕截图

被采纳的解决方案

Hi

As a first step, I would not go that far.

I recommend disconnecting the one that will not connect in the screen that you included an image of, and then reattach that device to your Firefox Account.

定位到答案原位置 👍 1

所有回复 (3)

more options

Another thread poster has this solution, is this the generally approved solution? https://support.mozilla.org/en-US/questions/1293031

"I wanted to report that my solution to the problem was to delete my Firefox account entirely and create a new one. It was fairly easy to do, and I was even able to use the same email address for my new account immediately after deleting the old. And both devices synced immediately without issue."

more options

选择的解决方案

Hi

As a first step, I would not go that far.

I recommend disconnecting the one that will not connect in the screen that you included an image of, and then reattach that device to your Firefox Account.

more options

Yep, this worked. Magic!