Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FireFox is no longer connected to my computer??

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Need to reconnect my computer to FireFox. I have no email or any other type of internet connection. Have error message that says something to the effect that - FireFox is not connected to my computer due to some sort of error?? Help. Michele McGeeney. This is my husbands computer (since mine is not connecting to email). This address is <email-removed>. Thanks, Michele


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Need to reconnect my computer to FireFox. I have no email or any other type of internet connection. Have error message that says something to the effect that - FireFox is not connected to my computer due to some sort of error?? Help. Michele McGeeney. This is my husbands computer (since mine is not connecting to email). This address is &lt;email-removed&gt;. Thanks, Michele <i>(email address removed by moderator; please do not post personal information on a public website; [https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines Forum rules and guidelines])</i>

由cor-el于修改

所有回复 (2)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.

more options

McGeeneyMichele said

FireFox is not connected to my computer due to some sort of error??

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


What's your computer system and Firefox version?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}