为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird email

  • 8 个回答
  • 1 人有此问题
  • 19 次查看
  • 最后回复者为 Jerry

more options

Is there a way that I can put a delay in the transmission of data transfer. Getting errors because, I believe, Earthlink email not fast enough to process login and password so fast, coming from Thunderbird. I routinely get password errors using Thunderbird to process email from Earthlink. Earthlink says there is no problem as I can use Webmail just fine but Thunderbird sends Login and Passwords hundreds of times faster than I can, using the Earthlink WebMail interface. I get password errors about 1 time out of 3. I talked with Earthlink and they say if I can use WebMail they are working okay. This has just started happening and I have been using Thunderbird for over 15 years with Earthlink. I believe Earthlink has a problem but if I could add a delay in Thunderbird it probably will fix the problem.

Is there a way that I can put a delay in the transmission of data transfer. Getting errors because, I believe, Earthlink email not fast enough to process login and password so fast, coming from Thunderbird. I routinely get password errors using Thunderbird to process email from Earthlink. Earthlink says there is no problem as I can use Webmail just fine but Thunderbird sends Login and Passwords hundreds of times faster than I can, using the Earthlink WebMail interface. I get password errors about 1 time out of 3. I talked with Earthlink and they say if I can use WebMail they are working okay. This has just started happening and I have been using Thunderbird for over 15 years with Earthlink. I believe Earthlink has a problem but if I could add a delay in Thunderbird it probably will fix the problem.
已附加屏幕截图

所有回复 (8)

more options

Open Thunderbird's password vault and delete the entries for the affected accounts. When you check for new messages or try to send one, Thunderbird will ask for the password afresh. Enter the correct password and see how things go. I highly doubt data transmission speed is the issue here.

more options

Did nothing problem still happens. Not always but often. About every once out of 3-5 times I retrieve the email.

more options

one thing most people using windows have that affects mail clients and not webmail is an anti virus. THey are rather a sad thing when it comes to speed and have other issues as well, but disabling any mail scanning of encrypted connection scanning can often work a treat.

more options

I do not use any thing special, only Microsoft Windows 10 antivirus, malware and such. I do not believe that the downloads are actively scanned. I am still of the belief that this is a timing problem and If I could add a delay between Thunderbird sending the user Id and the password it might fix this problem. I do not know what has recently changed. I believe, either Thunderbird, Earthlink or the internet, is causing this problem, or the combination of. I have 3 windows devices and 3 Android tablets and phone accessing this Earthlink account. I do not use Thunderbird on anything but this, my main system. But it is also the only one I am having problems with. It is on this system that I have used this email reader and server for over 15 years and keep all the email archives. The hardware has changed and been upgraded, but not for over 5 years. The software has always been Windows, Earthlink mail server and Thunderbird. I like Thunderbird and I like the service that Earthlink has provided over the years.

more options

Jerry said

I do not use any thing special, only Microsoft Windows 10 antivirus, malware and such. I do not believe that the downloads are actively scanned.

You don't have to believe it for it to be true. Any security program worth its salt is scanning network communications and other actions performed by programs, especially a mail client like Thunderbird. Unfortunately, this nature of security programs has been the bane of Thunderbird's woes for ages, so you should add Thunderbird's profile folder to your AV's exclusions and add Thunderbird as a trusted application to make sure its normal working is not interfered with.

I am still of the belief that this is a timing problem and If I could add a delay between Thunderbird sending the user Id and the password it might fix this problem.

Your belief is misguided because it makes the assumption that Thunderbird doesn't wait for the server to respond during the authentication routine, so it just keeps bombarding the mail server with transmissions of the login credentials to a point of rendering the server incapable of responding. That would pretty much qualify as a denial of service attack, making Thunderbird a malicious program! That's just not how Thunderbird interacts with mail servers. There is no delay to set in Thunderbird AFAIK, but if you insist, you can slow down Thunderbird's transmission speed by limiting your internet speed using the bandwidth controls of your router.

more options

You seem to have misunderstood what I am asking. I am fully aware that this is a handshake deal with a prompt and response arrangement. But normally it is a human responding. A human typing a response. This takes time. More than seconds. Software can do this in fractions of a second. I am saying that Earthlink may not be prepared for a millisecond response of the password, which if produced by a human, the reply would happen in seconds. I am merely looking for a more human reaction of the software. A delay of a second or two from the password prompt to the sending of the password. As Earthlink is saying that if their Webmail interface is not having problems it is not our problem.

more options

You can get webmail-like behaviour by opting out of Thunderbird's saving/remembering of passwords. Open Thunderbird's password vault via Preferences > Saved Passwords then delete stored passwords for the affected account. When Thunderbird asks for the password, uncheck the option to remember the password so that it always prompts you to enter the password instead of automatically using the one stored in the password vault. It's exactly the "human typing a response" experience you're talking about. This is the closest you'll get to adding a delay to the password transmission.

more options

Ok I give up. I did as you suggested and deleted the passwords for the 2 Earthlink accounts that I access with Thunderbird and still got a failure on both accounts when I entered the password when Thunderbird prompted for it.

I also entered "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" as an exclusion for scanning in Microsoft Defender Antivirus Scans as well as turned off the Microsoft Defender Real time Protection. I still got failures.

So it does not seem to be related to timing as I thought and also not related to Antivirus protection.

What next do you suggest.