Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes multiple times

  • 3 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 TyDraniu

more options

I am not sure what the first line in the previous email from Fred McD "Is there a reason you are doing that? " - makes no sense to me. here are the crash reports - the unsubmitted one has the word FAILED next to it.

Unsubmitted Crash Reports Report ID Date Crashed e5fc8aa1-c539-4d5d-a764-4d2a643f063f 10/19/2021, 11:22 AM Submitted Crash Reports Report ID Date Submitted bp-f5c81a8b-1b53-40e6-8569-6a9950211112 11/12/2021, 10:16 AM View bp-c04088bf-760b-4020-941c-9e6290211112 11/12/2021, 10:16 AM View bp-8015ca20-1598-4931-b0c6-659860211112 11/12/2021, 10:16 AM View bp-5231cbf7-e562-48e5-8a7f-1699c0211112 11/12/2021, 10:16 AM View bp-de733dcd-5005-4362-b79e-44a9c0211112 11/12/2021, 10:16 AM View bp-cbd5cdd3-c77c-4b3b-aba3-0cd4e0211112 11/12/2021, 10:16 AM View bp-41881b11-43a4-40d7-a479-cd8510211112 11/12/2021, 10:16 AM View bp-a25d0cdd-8500-42fe-b4d1-5fd310211112 11/12/2021, 10:16 AM View bp-7223029c-c5d7-4893-a9d2-c25010211112 11/12/2021, 10:16 AM View bp-197d400a-6e71-418f-8bee-02e170211111 11/11/2021, 8:32 AM View bp-ab0b0d89-a9c6-450a-a425-c3b500211107 11/7/2021, 9:19 AM View bp-a0d44441-caf8-4fa7-bda0-3f6170211015 10/15/2021, 12:45 PM View bp-6ac0fb8a-b548-43ee-a444-855cc0211014 10/14/2021, 9:34 AM View bp-0d396735-29ad-49c4-93ae-314590211004 10/4/2021, 9:14 AM View

I am not sure what the first line in the previous email from Fred McD "Is there a reason you are doing that? " - makes no sense to me. here are the crash reports - the unsubmitted one has the word FAILED next to it. Unsubmitted Crash Reports Report ID Date Crashed e5fc8aa1-c539-4d5d-a764-4d2a643f063f 10/19/2021, 11:22 AM Submitted Crash Reports Report ID Date Submitted bp-f5c81a8b-1b53-40e6-8569-6a9950211112 11/12/2021, 10:16 AM View bp-c04088bf-760b-4020-941c-9e6290211112 11/12/2021, 10:16 AM View bp-8015ca20-1598-4931-b0c6-659860211112 11/12/2021, 10:16 AM View bp-5231cbf7-e562-48e5-8a7f-1699c0211112 11/12/2021, 10:16 AM View bp-de733dcd-5005-4362-b79e-44a9c0211112 11/12/2021, 10:16 AM View bp-cbd5cdd3-c77c-4b3b-aba3-0cd4e0211112 11/12/2021, 10:16 AM View bp-41881b11-43a4-40d7-a479-cd8510211112 11/12/2021, 10:16 AM View bp-a25d0cdd-8500-42fe-b4d1-5fd310211112 11/12/2021, 10:16 AM View bp-7223029c-c5d7-4893-a9d2-c25010211112 11/12/2021, 10:16 AM View bp-197d400a-6e71-418f-8bee-02e170211111 11/11/2021, 8:32 AM View bp-ab0b0d89-a9c6-450a-a425-c3b500211107 11/7/2021, 9:19 AM View bp-a0d44441-caf8-4fa7-bda0-3f6170211015 10/15/2021, 12:45 PM View bp-6ac0fb8a-b548-43ee-a444-855cc0211014 10/14/2021, 9:34 AM View bp-0d396735-29ad-49c4-93ae-314590211004 10/4/2021, 9:14 AM View

所有回复 (3)

more options

nancy57 said

firefox crashes when I close it very frequently

Please don't close it very frequently.

more options

I have been told to close my browser when I am done surfing the web - especially on anything to do with financial and personal information. Now you way, don't close it frequently. Does this mean I need to find a new browser in order to protect my personal and financial information? I have used Firefox for years and this has only started happening recently. Please advise

more options

It looks like Malwarebytes is crashing Firefox on close. It blocks some files and doesn't allow to close Firefox properly.

You don't need to close a browser after banking. It's better to install this addon and close only a separated tab.