为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Lost Logins on Firefox for Windows

  • 2 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 FredMcD

more options

I may have had a system crash, but in any case I lost all my logins saved in my Firefox for Windows (the most recent version). I still have all of my bookmarks and history, etc., but no saved logins. Is there a way to restore these? (perhaps from some back-up file in the firefox folders?).

Many thanks in advance for any help you can provide!

David

I may have had a system crash, but in any case I lost all my logins saved in my Firefox for Windows (the most recent version). I still have all of my bookmarks and history, etc., but no saved logins. Is there a way to restore these? (perhaps from some back-up file in the firefox folders?). Many thanks in advance for any help you can provide! David

所有回复 (2)

more options

Firefox 80+ has a logins-backup.json file in the profile folder that can be used in case of issues with logins.json or to undo an accidental delete of a login, so you can check if you can find this file in the profile folder or in a backup and replace the current logins.json. Make sure to keep a backup copy of all involved files (logins.json and key4.db and logins-backup.json)

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Help -> More Troubleshooting Information -> Profile Folder/Directory: Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

If you use a Primary Password then you can prevent losing passwords by canceling the PP prompt. You need to logout beforehand by canceling a PP prompt, e.g. by clicking the eye icon in Lockwise (about:logins).

more options

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.