Windows 11 crashes
Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
bp-e39b5a1a-107e-4055-8303-12b120211214 14/12/2021, 10:53 View
bp-10a37e5a-8e27-4966-8bc7-9d2540211214 14/12/2021, 10:53 View
bp-378302d6-c9b9-4561-ae8c-f18800211214 14/12/2021, 10:53 View
bp-c45ed0de-8e34-46d6-9376-107c70211214 14/12/2021, 10:53 View
bp-8a539a06-dcc7-4576-9da2-ba50f0211214 14/12/2021, 10:53 View
bp-72c57139-4fc4-4794-86b5-8bd900211214 14/12/2021, 10:53 View
bp-9f5008b2-8119-4e9f-89f2-d55160211214 14/12/2021, 10:52 View
bp-3cd10aa6-8864-4688-908d-4ce350211214 14/12/2021, 10:52 View
bp-c1179409-06f7-4694-b563-01f180211214 14/12/2021, 10:52 View
bp-e79099cd-1460-49ed-88c2-5d91e0211214 14/12/2021, 10:50 View
bp-deec702d-e026-4a98-a25b-a53e50210303 03/03/2021, 14:16 View
bp-e39b5a1a-107e-4055-8303-12b120211214 = Uptime 136 seconds (2 minutes and 16 seconds) bp-10a37e5a-8e27-4966-8bc7-9d2540211214 = Uptime 167 seconds (2 minutes and 47 seconds) bp-378302d6-c9b9-4561-ae8c-f18800211214 = Uptime 4 seconds bp-c45ed0de-8e34-46d6-9376-107c70211214 = Uptime 591 seconds (9 minutes and 51 seconds)
Signature: npwzwmc64.dll | GetModuleHandleW
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
npwzwmc64.dll = nothing found npwzwmc.dll = Part of WinZip Courier by WinZip Computing
This is for Sumo's Related Bugs 1706038 NEW --- Crash in [@ npwzwmc64.dll | GetModuleHandleW] (WinZip Courier)
Remove WinZip from your system.