为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I only seem to have the disc image

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 FredMcD

a.daley
a.daley
more options

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley
已附加屏幕截图

所有回复 (3)

FredMcD
FredMcD
more options

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

a.daley
a.daley 提问者
more options

Thanks for your reply - but how do I install it 'properly'? Even when I put the download in the applications file, when I click on it I just get the image and nothing else. Many thanks in advance. Anna Daley

FredMcD
FredMcD
more options

I don't know Macs and called for more help.