为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Restore Firefox bookmarks from a broken PC if password was forgotten?

  • 3 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

I had a Firefox profile with sync on. The hard drive failed, and now that I installed Firefox again, I forgot and had to reset the password. The Firefox memo says that my old bookmarks cannot be restored until I switch the password on my synced devices, but that's impossible as the hard drive went kaput... Any hope??

I had a Firefox profile with sync on. The hard drive failed, and now that I installed Firefox again, I forgot and had to reset the password. The Firefox memo says that my old bookmarks cannot be restored until I switch the password on my synced devices, but that's impossible as the hard drive went kaput... Any hope??

所有回复 (3)

more options

tovahmahalli529 said

. . . . I forgot and had to reset the password.

What password are you talking about? If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

If you have other members of the sync, and they are working properly, you can get the data you want from them.

more options

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

Once you reset the password of the Sync account then you can no longer use Sync to access your previous data on the Sync server as stated above. That is why it is important to remember and backup this password. A recovery key that can be used instead of a password reset is even longer and impossible to remember and thus should always be backed up.