Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Retrieve Bookmarks

  • 5 个回答
  • 1 人有此问题
  • 19 次查看
  • 最后回复者为 aboyle

more options

My Mac died and so I could not transfer anything to my new Mac. I have signed back into Firefox. Can I retrieve my old bookmarks? I have tried "Restore" buttons and I have tried "Import". Import takes me to safari where I didn't have any bookmarks.

My Mac died and so I could not transfer anything to my new Mac. I have signed back into Firefox. Can I retrieve my old bookmarks? I have tried "Restore" buttons and I have tried "Import". Import takes me to safari where I didn't have any bookmarks.

所有回复 (5)

more options

You cannot take the drive out of the old Mac and put it in the new Mac to get the data?

由jonzn4SUSE于修改

more options

Thanks I do have the old hard drive that can be plugged into my new mac. (Need a case for it first and Apple said may not be able to do it). I was hoping the bookmarks might be saved somewhere through Firefox.

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

more options

aboyle said

Thanks I do have the old hard drive that can be plugged into my new mac. (Need a case for it first and Apple said may not be able to do it). I was hoping the bookmarks might be saved somewhere through Firefox.

Case is good, but I would run it from the new laptop first.

more options

Thank you, I followed instructions to see if i have a second Firefox profile. I do but when I launched it, I still could not retrieve old bookmarks.