We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Need Bookmarks restored

  • 2 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 FredMcD

more options

I had to reset my password after reinstalling windows on my computer and lost all my bookmarks. I dont care about the passwords, I have those but not my bookmarks. I would like them restored please. Thank you

I had to reset my password after reinstalling windows on my computer and lost all my bookmarks. I dont care about the passwords, I have those but not my bookmarks. I would like them restored please. Thank you

所有回复 (2)

more options

jtreibs said

I had to reset my password . . . .

If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

Another member of the sync should still have your data.