(This note is a reply to a thread that was started late last week. For some reason, I wasn't able to access the details again when I came back to it today.) The problem is I'm having trouble accessing protected files from my employer. A grey message box comes up when I try to do so that reads as follows: "Currently in safe reading mode. This document cannot connect to: https://learninghub.phsa.ca/courses/20165/react-adult-protection-curriculum-models-1-overview-of-legislation-and-documentation If you want to enable this function, please check the Trust Manager preferences to disable safe reading." When I go to 'Preferences' and click on Trust Manager, I'm still not able to access the protected files. PS I was unable to take a screen shot of this grey box.