Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

2 stage autintication

  • 2 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

How do I turn this off?????? I'm not given the option to disable this. I no longer have the authentication app and have 2 codes left to logon if i ever get logged out. I am not locked out of my account. I need this turned off how do i do this??

How do I turn this off?????? I'm not given the option to disable this. I no longer have the authentication app and have 2 codes left to logon if i ever get logged out. I am not locked out of my account. I need this turned off how do i do this??

所有回复 (2)

more options

This is called 2FA (Two-Factor Authentication). This is a website issue. You might be able to shut this down in your profile on that site. Have you contacted the website's support on this?

more options

If this is about 2FA used with the Firefox Sync account then you can disable 2FA via the Firefox Account Settings page.

For other websites that use 2FA this should be similar.

You can also possibly generate new recovery codes or save a copy of the 2FA QR code or its decoded otpauth:// link to be able to reinitialize the authenticator app.

If you only have two recovery codes left then you should hurry.