为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Thunderbird Archive lost after deleting account

  • 2 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 JohnStefani

JohnStefani
JohnStefani
more options

Hi, I had a Comcast email account that was set up using POP server. I wanted to select it to IMAP, but there was no way to do it. So I renamed it, stopped it from checking for mail and then created the new email IMAP account. Great.

Next I wanted to delete the old, renamed POP account, but save the email. So I archived 3 years of email. It worked pretty flawlessly. Then I removed the old POP account selecting "just the account, not the email data." The account disappeared. Again great.

However, my archive is gone also. Where is it? Can I get it back. Why was this so difficult?

Hi, I had a Comcast email account that was set up using POP server. I wanted to select it to IMAP, but there was no way to do it. So I renamed it, stopped it from checking for mail and then created the new email IMAP account. Great. Next I wanted to delete the old, renamed POP account, but save the email. So I archived 3 years of email. It worked pretty flawlessly. Then I removed the old POP account selecting "just the account, not the email data." The account disappeared. Again great. However, my archive is gone also. Where is it? Can I get it back. Why was this so difficult?

被采纳的解决方案

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, open the Mail subfolder and then the subfolder of the Comcast POP account, something like Mail/pop3.comcast.net. Copy the mbox files, the large ones with no extension, named after folders, e.g. Inbox, (also look in .sbd subdirectories), to the Mail/Local Folders location. Restart TB and find the folders under Local Folders in the Folder Pane.

定位到答案原位置 👍 0

所有回复 (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

选择的解决方案

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, open the Mail subfolder and then the subfolder of the Comcast POP account, something like Mail/pop3.comcast.net. Copy the mbox files, the large ones with no extension, named after folders, e.g. Inbox, (also look in .sbd subdirectories), to the Mail/Local Folders location. Restart TB and find the folders under Local Folders in the Folder Pane.

JohnStefani
JohnStefani 提问者
more options

Thank you. I have them back. I confirmed that my profile folder is in the default location, navigated to it, copied files and folders and moved them to the local file directory successfully. The emails are not exactly where they were in the original organization of local folders, but I can fix that by arranging from within the program's local folders' area settings. I appreciate your taking the time answer my question. - John