为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox for android displays blank and unresponsive pages

  • 7 个回答
  • 2 人有此问题
  • 27 次查看
  • 最后回复者为 Paul

more options

Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab don't work either. I have to close the tab and open a new one. I've tried all the basic recommendations (clean the cache, etc.) and nothing, it continues to happen today. My cellphone is the Samsung Galaxy 20 Fe. I don't see it happen in my other devices. Sure, I read the forums saying that this would be fixed in future versions but its still broken.

Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab don't work either. I have to close the tab and open a new one. I've tried all the basic recommendations (clean the cache, etc.) and nothing, it continues to happen today. My cellphone is the Samsung Galaxy 20 Fe. I don't see it happen in my other devices. Sure, I read the forums saying that this would be fixed in future versions but its still broken.

所有回复 (7)

more options

Hi

Do you have an example of a website where this happens?

Do you have many tabs open in Firefox for Android when this happens?

Do you have any other apps open on your Android device?

more options

Thanks for your interest Seburo. It hapens with any type of website, since plain HTML pages (Wikipedia) until pages with a lot of media content, scripts, animations... Like everybody, I have always several apps and websites open on my device but this never was a problem before this new Firefox releases.

more options

Do you have any add-ons installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

more options

The only one installed addon is µBlock, which I have installed way before the problem. The tracking protection is set to Standard...

more options

What happens when you turn off uBlock, is this any better?

more options

I didn't see a difference... But the problem seems to be so random that I don't think it's µBlock's fault. I would say it happens (blank and unresponsive tabs) more when the phone is overloaded with running tasks and apps. Again, this didn't happen before... It seems that Firefox goes to the internet address, but it can't load the page. But it hasn't happened in a few days, it might have been fixed.

more options

Clearing the cache in the Android Settings app for both Firefox and other apps on your Android device will help with this issue.