为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Please delete my old account

Jeremy Thompson
Jeremy Thompson
more options

Hello,

Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account.

Thank you, Jeremy Thompson

Hello, Back in December, I had an issue accessing my old Firefox account [edited email from public] @me.com and so I created a new account [edited email from public] icloud.com. Since I am still unable to get past the two factor authentication, could you please delete the [edited email from public] @me.com account. Thank you, Jeremy Thompson

由James于修改

所有回复 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Jeremy.

You will need to have access to the email address linked to the Firefox Account for it to be closed.

Jeremy Thompson
Jeremy Thompson 提问者
more options

Thank you. I am not able to access my old Firefox account, but I can get to the email associated with it. Can you please send an account cancellation email to the old account, [email address]?

Thank you.

由Paul于修改