为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

close thunderbird message

  • 1 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 sfhowes

more options

I do not know what happened, but Thunderbird will not open. I get the following message in the Close Thunderbird window that pops up every time it tries to open.

"Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window."

How do I fix this? How is the "old" Thunderbird closed?

I have closed, opened, rebooted, uninstalled, reinstalled many times with no luck.

Please give me some clue how to get my email back up and not lose all my messaged. Thank you. Bill

I do not know what happened, but Thunderbird will not open. I get the following message in the Close Thunderbird window that pops up every time it tries to open. "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." How do I fix this? How is the "old" Thunderbird closed? I have closed, opened, rebooted, uninstalled, reinstalled many times with no luck. Please give me some clue how to get my email back up and not lose all my messaged. Thank you. Bill

所有回复 (1)

more options

Try deleting the parent.lock file from the profile (Help/More Troubleshooting, Profile Folder, Open Profile, close TB).

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file