为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Exporting folders with ImportExportTools NG

  • 6 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 peetrobo

more options

In trying to employ ImportExportTools NG (in Version 91.7.0 64bit) to export my complete messages folder system to (say) an MBOX folder as a security backup and selecting "Export all the folders (with structure)", results in the error message: "Unable to export - the selected folders are of different types or one of them is a virtual folder". Might anyone explain or clarify this for me?

In trying to employ ImportExportTools NG (in Version 91.7.0 64bit) to export my complete messages folder system to (say) an MBOX folder as a security backup and selecting "Export all the folders (with structure)", results in the error message: "Unable to export - the selected folders are of different types or one of them is a virtual folder". Might anyone explain or clarify this for me?

所有回复 (6)

more options

If you have more than one email account and have set View>Folders>Unified, then TB makes their common folders, such as inbox, appear as one. These are virtual folders. To backup one account, click the virtual folder and it will open up to the individual folders, which can be backed up.

more options

Thank you for your lightning response David. To help clarity, I have attached a 'clip' of the upper end of my folder set - also confirming that the default (apparently) setting 'view>folders>unified' applies here and that I also have two separate accounts with the same provider. But they have always had discrete Inboxes. The first of which is EMAP and the second POP. So I am hoping to understand which folders are 'linked or virtual' as you surmise.

I did, however, make one particular 'modification of convenience' that seemed to have been allowed for some time now, whereby I tried to manage one over-populated Inbox, by dragging some messages into two new 'overflow' folders (e.g. 'Geoff' & 'Which?') - which were initially attached to the Inbox concerned. See diagram.

Thinking that this was the reason for a non-responsive ImportExportTools, I moved the folders to the alternative position you can now see in 'Local Folders' and tried again. This time, the options 'Export folders with sub-folders (with structure)' and 'Export folders with sub-folders (simple)' are rendered unavailable. But now no Error message interestingly.

However, 'Export folder' and 'Export folder (zipped)' are still offered for individual folders - not a complete folder-set (?). All I was trying to do was to export my complete (structured) message history to a - 'zipped or other'- folder for security. Is there an alternate way to achieve this?

由peetrobo于修改

more options

I suggest that, to export all, considering that you now have them in multiple folders, to use the export all messages in the folder. Do that for each desired folder and you will then have .eml files for each message that can be immediately read. I would then zip the folder. If you later want to import the messages, the same addon can do that.

more options

Thanks. Sensible solution. Basic, safe, but labour intensive I suppose? I was visualising exporting all in one action to (say) MBOX - as if for transferring all messages into a different installation - but in this case for restoring to my existing setup if ever the folders corrupted. Any logic in this?

more options

To restore to your current setup, I always recommend backing up entire profile. For individual folders, I recommend individual backups, whether zipped mbox layout or zipped .eml layout. It's a tossup. My suggestion was only if you were just wanting to archive the messages for later review, not to do a restore.

more options

Long time (for various reasons) since I last discussed this, but the background reason for my question is because I have been wrestling with 'Connection to the Server' problems and also 'Message delivered but copy not directed to the Sent box' problems. And now wonder if the root of these 'faults' now retained within the Profile?

See my other 'Q:' 'Thunderbird Ver 91.4 failing to download mail' https://support.mozilla.org/en-US/questions/1362931

Having followed that (and other) advice without resolution, I 'Deleted & Reinstalled' T-bird have not cleared the problems; perhaps because they are embedded in my Profile (which I retained).

I now wonder if I might backup ONLY the Messages and Folders i.e. the 'Virtual' (one account is IMAP; the other POP3) and 'Local' (my off-line Archives), retaining the original structure in the event of a Restore.

This might allow me to 'try again' with a clean install plus a 'first-time' Import of my backed-up Messages & Folders. But I'm not sure how - nor with what addon or format. What do you think?