为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Bookmark folder contents disappearing again

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

CraigKelneck
CraigKelneck
more options

Hello All,

Once again my bookmark folder contents disappear shortly after a restore. I had exported them to Chrome a few days ago, and am able to import into Firefox but they disappear soon after the import. the bookmarks remain intact in Chrome so not sure why Firefox is having an issue. I have completed the suggested places.sqlite rename, discontinue sync (on all other devices), and still not fixed. Had this issue almost exactly a year ago. Coincidence?

Hello All, Once again my bookmark folder contents disappear shortly after a restore. I had exported them to Chrome a few days ago, and am able to import into Firefox but they disappear soon after the import. the bookmarks remain intact in Chrome so not sure why Firefox is having an issue. I have completed the suggested places.sqlite rename, discontinue sync (on all other devices), and still not fixed. Had this issue almost exactly a year ago. Coincidence?

所有回复 (1)

FredMcD
FredMcD
more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update