为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I made the horrible mistake of refreshing FIrefox. Now nothing opens. EVERYTHINGis DID NOT CONNECT POTENTIAL SECURITY ISSUE. I have followed the 15465456 instructions to try and fix it the best I could... NOTHING.

more options

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

can someone tell me how to reverse this mess? I refreshed in an effort to get my vanished toolbar back. That worked. NOW, nothing works. I have a toolbar that connects to nothing. if you know this is going to break all the time, can't you just write a macro to fix it? I have followed all the instructions I can find, and it still doesn't work. I REALLLLLLLLY don't want to dump firefox, but I need something reliable that works.

所有回复 (3)

more options
more options

I refreshed it too... AND I AM ANGRY at Safari / Mozilla... I cannot believe it wiped out history and passwords. Nothing but anger. They need to create a button to reverse this.

more options

jimwww said

I refreshed it too... AND I AM ANGRY at Safari / Mozilla... I cannot believe it wiped out history and passwords. Nothing but anger. They need to create a button to reverse this.

When it works correctly, all your bookmarks and passwords carry over. Did it run to completion, or crash, or do you recall anything unusual?

Normally there will be a folder on your system desktop named Old Firefox Data -- if you have that folder, don't delete it! We'll need it.

Could you start a new question and include your system info: https://support.mozilla.org/questions/new/desktop/form