为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sub Folders Greyed Out

  • 2 个回答
  • 1 人有此问题
  • 121 次查看
  • 最后回复者为 garry.obrien2

more options

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts. I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem. If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work. Is there a simple process I can go through to access these sub folders?

被采纳的解决方案

It looks like a no select flag has been set meaning folder can contain subfolders but not messages. however, I presume those greyed out folder do contain messages.

Try this: Rename to a temporary folder name - perhaps add an X to end of name, then rename them back to original name and then restart Thunderbird.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

It looks like a no select flag has been set meaning folder can contain subfolders but not messages. however, I presume those greyed out folder do contain messages.

Try this: Rename to a temporary folder name - perhaps add an X to end of name, then rename them back to original name and then restart Thunderbird.

more options

Hi Toad-Hall. I re-named the sub folders as suggested and this seems to have solved the problem. Many thanks!

Garry

由garry.obrien2于修改