为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't configure any new email

  • 1 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 Matt

more options

Hello, I can't configure any new email on my thunderbird.

I have tried yandex.com (of which I already have a working one configured), protonmail.com, mail.com, with any provider find the configuration but then error: unable to authenticate on server. The configuration, username or password might be wrong.

My version of thunderbird is 91.9.1 (64 bit) on linux mint.

Can you help me understand why I can't configure any new email?

Hello, I can't configure any new email on my thunderbird. I have tried yandex.com (of which I already have a working one configured), protonmail.com, mail.com, with any provider find the configuration but then error: unable to authenticate on server. The configuration, username or password might be wrong. My version of thunderbird is 91.9.1 (64 bit) on linux mint. Can you help me understand why I can't configure any new email?

所有回复 (1)

more options

When you confiugure a new account at mail.com Thunderbird reaches out to https://autoconfig.thunderbird.net/v1.1/mail.com and downloads the config. Then it report that a configuration is found.

Do you reach this point, or are you experiencing firewall issues.