为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox on PC - sync issues

more options

Hi I have 2 almost identical PCs one a Surface Pro 7 and the other a Surface Pro 8. I have had a *lot* of issues trying to sync between these two. I keep getting spurious old data (bookmarks etc), regardless of what I do. I have tried this: Both computers logged out from Sync. On the computer I want to keep the current settings on and send to other computer - set all bookmarks, logins etc as wanted - log in to Sync and sync - log out of sync. On second computer which I want to be identical to first one, log in to sync - wait a while - log out of sync. This sort of works, but there are always extra items and/or some items that didn't seem to sync correctly. There are always extra bookmarks that neither computer started with, and, duplicated entries in passwords and login data.

Question 1: how do I 'clear out' all data currently held by Sync so I can start fresh? Question 2: if the answer to question 1 is to delete firefox account and recreate, then, would the above procedure work correctly without extra's and duplicates?

I feel the term 'Sync' is misused in firefox when spurious old data not on either machine is introduced to both when syncing. In my opinion, a better way to achieve everything would be to have an option to 'clear and copy' from this computer so that on any other computer, you can be sure of identical data after sync.

Hi I have 2 almost identical PCs one a Surface Pro 7 and the other a Surface Pro 8. I have had a *lot* of issues trying to sync between these two. I keep getting spurious old data (bookmarks etc), regardless of what I do. I have tried this: Both computers logged out from Sync. On the computer I want to keep the current settings on and send to other computer - set all bookmarks, logins etc as wanted - log in to Sync and sync - log out of sync. On second computer which I want to be identical to first one, log in to sync - wait a while - log out of sync. This sort of works, but there are always extra items and/or some items that didn't seem to sync correctly. There are always extra bookmarks that neither computer started with, and, duplicated entries in passwords and login data. Question 1: how do I 'clear out' all data currently held by Sync so I can start fresh? Question 2: if the answer to question 1 is to delete firefox account and recreate, then, would the above procedure work correctly without extra's and duplicates? I feel the term 'Sync' is misused in firefox when spurious old data not on either machine is introduced to both when syncing. In my opinion, a better way to achieve everything would be to have an option to 'clear and copy' from this computer so that on any other computer, you can be sure of identical data after sync.

所有回复 (1)

more options

Hi Thanks, but nothing in those (and many others I have looked through) answer the specific questions. Thanks anyway.