为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firfox 105.01 is down and it's not possible to start

  • 2 个回答
  • 0 人有此问题
  • 6 次查看
  • 最后回复者为 silke.lubich

more options

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information. Thanks for your help, Firefox is the best browser! Greetings Silke

被采纳的解决方案

Thank you very much, now it seems to work, it was probably due to an extension, but now I know how to solve the problem, thank you very much and have a nice weekend :-) Greetings Silke

定位到答案原位置 👍 0

所有回复 (2)

more options

Hello. Have a look at these articles to see what the causes of your problem may be. In particular, there is a section in the first article about the problem not occurring in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

more options

选择的解决方案

Thank you very much, now it seems to work, it was probably due to an extension, but now I know how to solve the problem, thank you very much and have a nice weekend :-) Greetings Silke