为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird will not send all messages in outbox

more options

I'm using Thunderbird 10.2.3.3 under Windows 10 Pro, and have put 50 messages in the Outbox with the "send later" option in the Mailmerge add-in. Each message has a pdf attachment of 170kb.

The "Send unsent messages" instruction only sends 15 (sometimes 12-16) messages before stalling, with the "Send unsent messages" option greyed out; however, the programme itself doesn't freeze, and there are no error messages. If I close Thunderbird and restart it immediately, I'm correctly asked if I want to send unsent messages - agreeing releases another 15 emails from the Outbox before the cycle starts again. Repeated closing and re-opening the programme eventually clears the Outbox, with each transmitted message correctly appearing in the "Sent" folder.

I last conducted a similar, limited mailmerge 4 months ago, using the same outgoing server settings, similar messages and attachment - on that occasion I had no problem sending 50 messages from the Outbox.

Any ideas?

I'm using Thunderbird 10.2.3.3 under Windows 10 Pro, and have put 50 messages in the Outbox with the "send later" option in the Mailmerge add-in. Each message has a pdf attachment of 170kb. The "Send unsent messages" instruction only sends 15 (sometimes 12-16) messages before stalling, with the "Send unsent messages" option greyed out; however, the programme itself doesn't freeze, and there are no error messages. If I close Thunderbird and restart it immediately, I'm correctly asked if I want to send unsent messages - agreeing releases another 15 emails from the Outbox before the cycle starts again. Repeated closing and re-opening the programme eventually clears the Outbox, with each transmitted message correctly appearing in the "Sent" folder. I last conducted a similar, limited mailmerge 4 months ago, using the same outgoing server settings, similar messages and attachment - on that occasion I had no problem sending 50 messages from the Outbox. Any ideas?

所有回复 (5)

more options

This seems more a network performance issue, not a Thunderbird issue. It may also relate to any policy of your email host on allowing mass mailings.

more options

Thanks for your quick response, Dave. But the email host (NamesCo) has just confirmed that I have not hit any policy restrictions imposed by them, and that my outgoing server details are correct.

What sort of network performance issue did you have in mind? My broadband provider (Plusnet) is not showing any problems, and upload / download speeds are normal

more options

Forgot to add - the fact that when I close down Thunderbird and restart straight away, it immediately allows me to send another 15 messages or so, again suggesting that I've not hit any traffic / timing limits

more options

I have no answers for you, only awareness that such issues as yours require lots of tests, such as sending without attachments to assess any traffic delays.

more options

OK. Thanks. And apologies for mis-typing your name!

As a matter of interest, I've just sent 35 messages with the same attachment via a different outgoing server with no problem at all, suggesting to me that there are no particular traffic delays. The main differences I see between the two servers are the connection security and authentication - none in one case, SSL/TLS + Normal password in the other.

So I'm mystified!