为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird is crashing

  • 8 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 Wayne Mery

more options

Hi, Thunderbird is shutting down. Window asks for report (screenshot below) --- We're Sorry Thunderbird had a problem and crashed. To help us diagnose and fix the problem, you can send us a crash report" I have submitted several crash reports but window keeps appearing and I cannot open Thunderbird. Thanks! Ann

Hi, Thunderbird is shutting down. Window asks for report (screenshot below) --- ''We're Sorry Thunderbird had a problem and crashed. To help us diagnose and fix the problem, you can send us a crash report" I have submitted several crash reports but window keeps appearing and I cannot open Thunderbird. Thanks! Ann
已附加屏幕截图

由Wayne Mery于修改

所有回复 (8)

more options

Hi, I just realized that perhaps the issue is that I just downloaded new iOS on my MacBook Air (2020) - Ventura 13.0. Ann

more options

Your crashing has stopped?

more options

Hi Wayne, Not yet. I have not found resolution. Ann

more options

Please copy your crash IDs as text and post them here. See them at Help > Troublehshooting info.

more options

Hi Wayne, Will do this week. I’m away and don’t have access right now. Thanks! Happy New Year. Ann

more options

Hi Wayne, I pasted in but it said too many characters and would not send. I tried to attach a doc with text but it only took links. Is there another way to get it to you? Am I doing something wrong? Thanks. Ann

more options

Hi Wayne, I got the crash text but when I pasted it in I got error message saying too many characters., I tried to put in word doc but could not find way to attach - only found options to attach links and images. How can I get this to you? Thanks.' Ann

more options

ann18,

If you still crash, please post a new support topic using https://support.mozilla.org/en-US/questions/new/thunderbird

Thanks