为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Passwords not saving even with autofill checked

  • 2 个回答
  • 0 人有此问题
  • 17 次查看
  • 最后回复者为 cor-el

corinne.henneberg
corinne.henneberg
more options

Although Firefox asks to save my password and login information, it never actually saves them, even though I have Autofill checked. I've read through some of Firefox's articles and other support questions, and none of them have worked for me.

1. I do have Autofill checked in my Settings (see attached image). This is not the problem. 2. It's also not that the websites themselves won't save the information. I used Chrome before I moved to Firefox, and Chrome managed to autofill my login information just fine for these sites. 3. I did try to import my logins from Chrome. Although Firefox tells me the import was successful (see other attached image), nothing appears to have actually imported. 4. Sometimes Firefox prompts me, at the top of the Logins page, for a Primary Password. I have never set one, and it won't actually let me set one. 5. Even when I try to manually enter logins on the Logins page, they will not save.

Does anyone know what's going on and how I can fix it?

Thanks.

Although Firefox asks to save my password and login information, it never actually saves them, even though I have Autofill checked. I've read through some of Firefox's articles and other support questions, and none of them have worked for me. 1. I ''do'' have Autofill checked in my Settings (see attached image). This is not the problem. 2. It's also not that the websites themselves won't save the information. I used Chrome before I moved to Firefox, and Chrome managed to autofill my login information just fine for these sites. 3. I did try to import my logins from Chrome. Although Firefox tells me the import was successful (see other attached image), nothing appears to have actually imported. 4. Sometimes Firefox prompts me, at the top of the Logins page, for a Primary Password. I have never set one, and it won't actually let me set one. 5. Even when I try to manually enter logins on the Logins page, they will not save. Does anyone know what's going on and how I can fix it? Thanks.
已附加屏幕截图

所有回复 (2)

Terry
Terry
more options

When did you try to import logins from Chrome? That import function is broken and there is a bug report filed 3 months ago. There is a preference in about:config which needs to be changed to true temporarily for it to work : security.allow_eval_in_parent_process There is another preference which also needs to be changed to true : signon.management.page.fileImport.enabled.

Those are mentioned in the bug report.

https://bugzilla.mozilla.org/show_bug.cgi?id=1781213 https://support.mozilla.org/en-US/kb/about-config-editor-firefox

I suggest that you export the logins from GC as a .csv, change those preferences to true and import into Firefox using Passwords > ... > Import from a File.

I don't know whether that will make a difference to the other issues.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you use "Create New Login" to add a new login?

Try to rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).