为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

sync computer with phone

  • 2 个回答
  • 10 人有此问题
  • 3 次查看
  • 最后回复者为 kmbaliko

kmbaliko
kmbaliko
more options

Hello, 

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu. Thank you, Kristina

所有回复 (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Kristina

When you open the Settings option in the Firefox for Android menu, is there an item at the top of the list that has your email address?

kmbaliko
kmbaliko 提问者
more options

Hello,

No, there is only something that says Firefox Account. When you click on it there is an option to sign out, the device name, and Sync. However, when you press sync nothing happens.


Thank you for your time, KMB