为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

TBird is over-counting new emails in my gmail account

  • 4 个回答
  • 0 人有此问题
  • 29 次查看
  • 最后回复者为 steveA

more options

I have my gmail account installed (uses OAuth2) in TBird 102.6.1 64-bit. I've noticed that when the account is not expanded, it counts new mail 3 times! The mail appears it 3 folders: Inbox [Gmail] All Mail [Gmail] Important

I'd prefer it only counts the Inbox so when the account is not expanded, I see a true number of new emails.

I have my gmail account installed (uses OAuth2) in TBird 102.6.1 64-bit. I've noticed that when the account is not expanded, it counts new mail 3 times! The mail appears it 3 folders: Inbox [Gmail] All Mail [Gmail] Important I'd prefer it only counts the Inbox so when the account is not expanded, I see a true number of new emails.
已附加屏幕截图

被采纳的解决方案

Your image shows 2 unread mails in three folders. That is exactly how it is. Each of those folders has 2 unread mails in it. That they are the same email is simply unfortunate side effect of the multiple labels Google offer for new mail, not a fault in the software that receives three copies of the same email from Google.

I unsubscribed from the important folder years ago because really I only want to see one copy of mail not multiples. We also recommend unsubscribing from the all mail folder as it is a duplication of mail offered up else where in other folders.

You can also get rid of the ridiculous [Gmail] structure by correctly setting the IMAP server directory to [Gmail] in account settings > server settings > advanced.

If by some obscure chance you are talking about the icon badge with the count. It has two setting in options. A count of unread messages and a count of new message, or you an just turn it off as I have done because it only reports 99+ on all the time anyway. Turning it off means the count will never be wrong.

定位到答案原位置 👍 1

所有回复 (4)

more options

That is three mails. Each one in each folder is separate and unread.

more options

My point is that each email is counted three times (once from each folder.) If for the account, I could specify to have it count only the new mail in the inbox, it would make more sense to me - especially since the inbox is a folder at the same level as the Gmail folder.

more options

选择的解决方案

Your image shows 2 unread mails in three folders. That is exactly how it is. Each of those folders has 2 unread mails in it. That they are the same email is simply unfortunate side effect of the multiple labels Google offer for new mail, not a fault in the software that receives three copies of the same email from Google.

I unsubscribed from the important folder years ago because really I only want to see one copy of mail not multiples. We also recommend unsubscribing from the all mail folder as it is a duplication of mail offered up else where in other folders.

You can also get rid of the ridiculous [Gmail] structure by correctly setting the IMAP server directory to [Gmail] in account settings > server settings > advanced.

If by some obscure chance you are talking about the icon badge with the count. It has two setting in options. A count of unread messages and a count of new message, or you an just turn it off as I have done because it only reports 99+ on all the time anyway. Turning it off means the count will never be wrong.

more options

Thanks Matt. I wasn't aware I could clean up the structure as you pointed out.

/steve