Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why?

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 Tom Gordon

more options

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why?

I have Thunderbird setup to leave the emails on the server until I delete them. However, I only deleted a duplicate of an email. Should this have happened? If so, how can I avoid it if I want to clean up duplicate emails on Thunderbird? My mail server is a POP server, if that's important. And I'm using the Remove Duplicates addon

I deleted a duplicate email but left the original in Thunderbird. The next time I downloaded emails from the server, the email that was a duplicate on Thunderbird was deleted from the server. Why? I have Thunderbird setup to leave the emails on the server until I delete them. However, I only deleted a duplicate of an email. Should this have happened? If so, how can I avoid it if I want to clean up duplicate emails on Thunderbird? My mail server is a POP server, if that's important. And I'm using the Remove Duplicates addon

所有回复 (2)

more options

In the case of IMAP mail everything is syncronised. So if you delete mail from Thunderbird, it is deleted from the server. Delete it on the server and it is deleted in Thunderbird. Add the mail account to your phone and delete it there and it will be deleted from the server and Thunderbird as well.

If you want to unlink Thunderbird and a POP server you will need to ensure the server retention in account setting is not "until I delete it" The server, nor Thunderbird see duplicates. Only mail ids that you are deleting.

more options

Matt said

In the case of IMAP mail everything is syncronised. So if you delete mail from Thunderbird, it is deleted from the server. Delete it on the server and it is deleted in Thunderbird. Add the mail account to your phone and delete it there and it will be deleted from the server and Thunderbird as well. If you want to unlink Thunderbird and a POP server you will need to ensure the server retention in account setting is not "until I delete it" The server, nor Thunderbird see duplicates. Only mail ids that you are deleting.

Matt, thanks for answering. My ISP has POP3 servers, so your remarks about IMAP are not relevant for my situation.

I have 2 computers (a desktop and a laptop, although the types of computers is not germane). So I have to have the "until I delete it" setting turned on, or the emails would be deleted from the server after I downloaded them to either computer. I suppose that I could use the "Leave messages on computer for at most xx days" option in order to allow me to access,say the last 2 month's emails from my phone, but my ISP also has a web mail feature, so I can also access my emails from a public computer when I'm away from either of my computers.

Other than deleting unwanted emails on either of my computers(resulting in them being deleted from the server), I will occasionally perform cleanup of the servers by signing onto the web mail feature and deleting all emails older than a certain date.

This still leaves the cleanup of duplicate emails that accrue on Thunderbird due to things like mail downloads that get interrupted or don't complete normally due to server or internet issues. When this happens, the duplicates only exist on Thunderbird. There are no duplicates on the server. But based on the scenario that I described in my original post, if I have duplicates of emails on Thunderbird on either of my computers, when I clean up the duplicate copies on Thunderbird, it looks like the original email on the server will also be deleted. If it's older than the "Leave messages on computer for at most xx days" setting, that's not a problem. But if it's only a week old, then that's going to mess up my plan of keeping emails on the server newer than the number of days listed in the above option.

So do you see that Thunderbird's action of deleting the original email from the server when all I have done is delete an extra copy of an email from Thunderbird creates a problem? I don't understand your comment about the server detecting duplicates that exist only on Thunderbird and not on the server.