为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I NEVER CREATED A PRIMARY PASSWORD BUT KEEP GETTING POP-UPS ASKING FOR IT!

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 sfhowes

4katsnme
4katsnme
more options

Ever since Thunderbird went through major upgrades I keep getting pop-up messages for my Primary Password. I had no idea what that was. I never set a primary password and have never used it. Why am I getting these messages? Why can't I get rid of these pop-up messages? When I try to follow the directions to get rid of it they always ask me for my Primary Password! I DO NOT HAVE A PRIMARY PASSWORD! I NEVER HAVE HAD ONE and I HAVE BEEN USING THUNDERBIRD FOR DECADES! I am also warned that if I remove it I will lose all of my settings ad passwords. NO PASSWORDS HAVE BEEN SAVED! I have asked for help about five times and NO ONE has helped me. WILL YOU HELP ME RESOLVE THIS PERMANENTLY!?

POP-UP STATES: Password require by Mozilla Thunderbird 

                                Please provide your Primary Password
Ever since Thunderbird went through major upgrades I keep getting pop-up messages for my Primary Password. I had no idea what that was. I never set a primary password and have never used it. Why am I getting these messages? Why can't I get rid of these pop-up messages? When I try to follow the directions to get rid of it they always ask me for my Primary Password! I DO NOT HAVE A PRIMARY PASSWORD! I NEVER HAVE HAD ONE and I HAVE BEEN USING THUNDERBIRD FOR DECADES! I am also warned that if I remove it I will lose all of my settings ad passwords. NO PASSWORDS HAVE BEEN SAVED! I have asked for help about five times and NO ONE has helped me. WILL YOU HELP ME RESOLVE THIS PERMANENTLY!? POP-UP STATES: Password require by Mozilla Thunderbird Please provide your Primary Password

所有回复 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The first thing to try:

https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password#w_resetting-your-primary-password-if-you-have-forgotten-it