Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Laptop was stolen. How do I log into Firefox on my Apple phone in order to delete all saved password and user history information?

  • 1 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 Paul

more options

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

Hello, My laptop was stolen while I was traveling, so I only have my phone on me. I need to delete all save passwords and history saved to Firefox. I usually don't use Firefox on my phone so they are not synced. When I was looking up how to log in to the Firefox browser on my phone all brought up relevant articles mentioned how you need to have a computer to use the desktop version of Firefox in order to scan a QR code with your phone to sync. Obviously, that is a problem because I don't have my laptop because it was stolen. I'm wondering if this QR code scan is the only way to log into my Firefox account on my phone or if there is another way? Thank you for the help.

所有回复 (1)

more options

Hi

You can log into your Firefox Account at https://accounts.firefox.com/signin and remove the lost device, but bookmarks and user credentials already on that list device will not be erased.

The QR scan is a one time action to connect devices to Firefox Sync.

You may need to consider changing user credentials on accounts that had credentials on your lost device.