为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox freeze when i want to save a picture

  • 6 个回答
  • 0 人有此问题
  • 17 次查看
  • 最后回复者为 Stein Selvaag

more options

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.

What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?

What is the problem?

To save a picture now, I need to use Edge.

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it. What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background? What is the problem? To save a picture now, I need to use Edge.

所有回复 (6)

more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running? Let me boot to Win10 and check again.

more options

No issues for me in Win10. see screenshot

more options

This can be caused by shell extensions which appear as extra context menu items in File Explorer (eg 7-Zip). Try uninstalling any software that appears here or disable the shell extension if there is an option to do so.

more options

It would also be interesting to see what your right click menu looks like. Can you post a pic showing the options you get?

more options

Hi all. I did a deep cleaning of Firefox, removed all downloads, and used CCCleaner. So for now it seems like it works well. When i right click, and choose save picture, now a window in file manager opens, and i can save. So I guess my problem solved by doing a cleaning. Thank you guys for your replies.

more options

Here it is, enclosed, right click mouse