为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Following Thunderbird 115 upgrade inserting HTML doesn't work

more options

After upgrading to 115 I can't insert HTML. This isn't quite correct as sometimes it possible and sometimes not! Scenario 1 Click New message Click in the Body of the email type "qwerty" for example and enter for new line Then from the toolbar select Insert - HTML and type Hello for example Click Insert

Nothing is inserted into the email - not the font now says "Variable Width"

Scenario 2 Click New message Click in the Body of the email Then from the toolbar select Insert - HTML and type Hello for example Click Insert Hey presto Hello is inserted into the email

Can anyone explain what's happening, is it a setting or a bug? Remember this did not happen prior to 115 upgrade

BTW If I continue with scenario 1 and play around I can get it to insert HTML in the end using a combination of select All, change the font and insert at the end of the text not on a new line.

Thanks in Advance

After upgrading to 115 I can't insert HTML. This isn't quite correct as sometimes it possible and sometimes not! '''Scenario 1''' Click New message Click in the Body of the email type "qwerty" for example and enter for new line Then from the toolbar select Insert - HTML and type <b>Hello</b> for example Click Insert Nothing is inserted into the email - not the font now says "Variable Width" '''Scenario 2''' Click New message Click in the Body of the email Then from the toolbar select Insert - HTML and type <b>Hello</b> for example Click Insert Hey presto '''Hello ''' is inserted into the email Can anyone explain what's happening, is it a setting or a bug? Remember this did not happen prior to 115 upgrade BTW If I continue with scenario 1 and play around I can get it to insert HTML in the end using a combination of select All, change the font and insert at the end of the text not on a new line. Thanks in Advance
已附加屏幕截图

所有回复 (9)

more options

I can't reproduce that: open new message, which has Variable Width font (the default), type qwerty, Enter, Insert/HTML..., type hello, Insert, hello appears on the 2nd line.

It seems to be caused by setting Segoe UI, or some other font, in Settings/Composition/HTML Style, instead of the default Variable Width.

more options

Thanks for your reply. I have set the font to variable width in global preferences so my settings should match yours Re-running the scenario I get your result but continuing to insert html fails.

The scenario is Click New message Click in the Body of the email type "qwerty" for example and enter for new line Then from the toolbar select Insert - HTML and type Hello (with html bold tags around the word Hello) Click Insert. It works Then repeat the HTML insert, That works as well Now press enter for a newline Then repeat the HTML insert. It fails and note the new line has been deleted. For hereonin the insert HTML fails

It has me puzzled as to what is going on

more options

I tried several times and cannot duplicate this.

more options

I'm not surprised. The crazy thing is that it doesn't do it all the time I've been using thunderbird all day, this morning it fails as described and this afternoon it behaves perfectly, it is most bizarre

Thanks for helping

more options

Try your test in safe/troubleshoot mode (Help/Troubleshoot Mode...), and if it still doesn't work, try it in a new profile (Help/Troubleshooting Info, about:profiles). The current profile isn't affected.

This is the best way to confirm or refute the existence of a bug in TB.

more options

Thanks that's a great steer I was contemplating removing TB completely and starting again ! I'll let you know what happens

more options

I ran in Troubleshoot mode and reproduced the problem I created a new profile, linked it to one of my email accounts and reproduced the problem.

Looks to me like a TB bug but as no one else can reproduce then I don't know where we go from here!

more options

Do you have any external app that might be affecting message composition, such as a spelling or grammar checker? What apps are in your Startup tab (click the Start button, type startup)?

more options

Nothing in start up plus it doesn't happen all the time, today for example all is working fine. Most bizarre Thanks for following up