为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

XULRunner/Profile Missing error. Cannot open Firefox even after reinstall.

more options

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image).

Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely

As you can see by the attached image the same error messages as before would actually interrupt the install itself.

I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.

When trying to launch firefox like normal I got a "Your profile cannot be loaded. It may be missing or inaccessible" which would keep it from starting. Periodically, with firefox not even running in the background, I would get the XULRunner error (see attached image). Looking online for solutions I took two steps: 1. located my profiles folder and deleted it 2. reinstalled firefox entirely As you can see by the attached image the same error messages as before would actually interrupt the install itself. I am at a loss and any help would be appreciated since Chrome sucks and I'd like to keep using Firefox.
已附加屏幕截图

由Dylan Toftemark于修改

被采纳的解决方案

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Well I got it working. Turns out the Firefox folder in appdata\local was corrupted. I just moved it to my desktop (it couldn't delete it but I'll figure that out later) and reinstalled Firefox and now it works.