为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I click (compose) 'New Message' the new message window auto minimizes to the Task Bar

  • 4 个回答
  • 0 人有此问题
  • 14 次查看
  • 最后回复者为 Chris. C.

more options

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message.

I can read and respond to incoming emails as normal.

I'm an experienced Thunderbird user - over many years and devices.

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message. I can read and respond to incoming emails as normal. I'm an experienced Thunderbird user - over many years and devices.

被采纳的解决方案

Thanks again for your advice. As it's a new installation, the content of the Profile is very limited. So, I will uninstall the software and then delete the Profile folder before starting again.

Cheers.

定位到答案原位置 👍 0

所有回复 (4)

more options

Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

more options

Thanks for that tip - I have not heard of the 'safe mode' before because I've never had a problem with Thunderbird before. I've helped many friends by installing Thunderbird, in this case my friend lives 30klms away. I will go over there and give it a try.

If I was to download Thunderbird again to do a reinstall, do I need to uninstall the existing version or do I simply install over the top? Cheers!

more options

You can install over the current copy, but that is unlikely to correct this or most other issues that are caused by errors in the profile folder, which is unaffected by uninstall/reinstall of the app.

more options

选择的解决方案

Thanks again for your advice. As it's a new installation, the content of the Profile is very limited. So, I will uninstall the software and then delete the Profile folder before starting again.

Cheers.