We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox on my new computer says"hmm. we're having trouble finding that site" for all internet access requests. What can I do to open it up to the internet?

  • 1 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 zeroknight

more options

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

所有回复 (1)

more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".