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Unable to setup email address

mark.robinson2
mark.robinson2
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Hi,

I'm trying to setup Thunderbird.

I have amended the DNS records for my domain to allow for auto-configuration. But when I enter my email and password, TB is unable to configure my account.

I have also tried configuring manually by entering the details given by my email hosting provider. But I get a message that TB failed to find the settings for my email account.

For a short period of time, I was getting a green light on clicking the re-test button (that the settings had been found). But when clicking 'done', I would then get the message "Component returned failure code: 0×80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createlncomingServer]".

But, at the moment, TB is back to saying it can't find the settings for my email account.

Are there any suggestions as to how I can overcome this problem.

Mark

Hi, I'm trying to setup Thunderbird. I have amended the DNS records for my domain to allow for auto-configuration. But when I enter my email and password, TB is unable to configure my account. I have also tried configuring manually by entering the details given by my email hosting provider. But I get a message that TB failed to find the settings for my email account. For a short period of time, I was getting a green light on clicking the re-test button (that the settings had been found). But when clicking 'done', I would then get the message "Component returned failure code: 0×80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createlncomingServer]". But, at the moment, TB is back to saying it can't find the settings for my email account. Are there any suggestions as to how I can overcome this problem. Mark

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I think you need to open the account settings instead of the new account wizard and have a look at how many non functioning accounts you have created.

I am only guessing, but I think the account managers failure to create an incoming server may be strongly related to it already existing in the account manager. Probably with the same name.

mark.robinson2
mark.robinson2 提问者
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Thanks for your suggestion, Matt.

I don't think this is it as I'm working with a fresh installation of TB as a possible alternative to Mail. So there are currently no other accounts - functioning or otherwise!

I probably should have mentioned that my email hosting provider is mailbox.org. The settings I'm using (which those recommended by mailbox.org) are:

host: imap.mailbox.org port: 993 sec: SSL/TLS auth: normal password

host: smtp.mailbox.org port: 465 sec: SSL/TLS auth: normal password.

Mark