为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Closed a live video chat session that just ended (full screen), and Firefox has been unresponsive since (even after restarting in Safe Mode)

more options

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

"Open the Application Support folder, then open the Firefox folder, and then the Profiles folder."

> There is no "Firefox" folder in "Application Support" folder, while there is a "Mozilla" folder.

What else may I try, as Firefox freezes after restarting (when not restarting in SafeMode)?

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox "Open the Application Support folder, then open the Firefox folder, and then the Profiles folder." > There is no "Firefox" folder in "Application Support" folder, while there is a "Mozilla" folder. What else may I try, as Firefox freezes after restarting (when not restarting in SafeMode)?

所有回复 (2)

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.

more options

Any hopes of restoring tabs to tab groups?

Some tab groups returned, while majority of tabs moved to "Show other tabs".