为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Hero Wars facebook game not loading in firefox browser

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 zeroknight

more options

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser
已附加屏幕截图

所有回复 (2)

more options

Here are some troubleshooting steps you can try to fix the issue of Hero Wars not loading in Firefox:

1. Clear Cookies and Cache:

This is often the first step when encountering loading problems in browsers. Here's how to do it:

  • Click the three horizontal lines in the top right corner of Firefox.
  • Select "Settings" from the menu.
  • Go to "Privacy & Security."
  • Under "Cookies and Site Data," click "Clear Data..."
  • Choose "Everything" in the "Time Range to clear" drop-down menu.
  • Make sure "Cookies" and "Cache" are checked, and uncheck other options you want to keep.
  • Click "Clear Now."

2. Check JavaScript:

Hero Wars might require JavaScript to run properly. Make sure it's not blocked in your settings:

  • Go to "Settings" in Firefox (refer to step 1a).
  • Select "Privacy & Security" again.
  • Scroll down to "Content Settings" and click on it.
  • Find and click on "JavaScript."
  • Make sure "Enable JavaScript" is turned on.

3. Disable Extensions and Themes:

Sometimes, extensions (most importantly, adblocker extensions) or themes can interfere with websites. Try disabling them temporarily to see if it helps:

  • Click the three horizontal lines in the top right corner of Firefox.
  • Select "Add-ons and Themes."
  • In the "Extensions" tab, click the toggle switch next to each extension to disable them.
  • In the "Themes" tab, click the menu button next to the active theme and select "Disable."
  • Restart Firefox and try loading Hero Wars again.

4. Safe Mode:

If disabling extensions didn't work, try starting Firefox in Safe Mode to diagnose if any underlying issues are causing the problem:

  • Hold down the "Shift" key while opening Firefox.
  • A window will ask you to enter Safe Mode. Click "Start in Safe Mode."
  • In Safe Mode, extensions and hardware acceleration are disabled. Try loading Hero Wars again. If it works, it might be an extension or hardware acceleration causing the issue.

5. Update Firefox:

An outdated browser can sometimes cause compatibility issues. Check for updates and install them:

  • Click the three horizontal lines in the top right corner of Firefox.
  • Select "Help."
  • Click on "About Firefox."
  • Firefox will automatically check for updates. If available, click "Install Update."

6. Check Facebook Settings:

Make sure Facebook has permission to use cookies from Firefox:

  • Go to your Facebook account settings.
  • Click on "Apps and Websites" in the left menu.
  • Find "Hero Wars" in the list of apps and websites.
  • Make sure "Use cookies from other websites" is turned on.

Additional Tips:

  • Try restarting your computer.
  • Contact Hero Wars support for further assistance specific to the game.

By following these steps, you should be able to identify and address the cause of Hero Wars not loading in your Firefox browser.

more options

Hero Wars loads for me on their main site *www.hero-wars.com*.

You may need to disable Tracking Protection for the site for Facebook login.

Does it still happen in Troubleshoot Mode?