为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Missing emails

  • 3 个回答
  • 0 人有此问题
  • 7 次查看
  • 最后回复者为 gwyn

more options

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in other folders. The attached photo shows another folde saying there are 35 messages in the inbox but only 8 displayed. Where are the others?

Also, now when I open the program no new emails appear and the "Get Messages" does not download any new emails.

I have not made any changes to anything .

I am running Thunderbird on another laptop and it is fine. Are there any fixes or do I have to reinstall the program?

Yesterday I found that emails are not displaying in the folders. At the top alongside "Inbox" it says I have 28 emails but only 12 are displaying, and this is repeated in other folders. The attached photo shows another folde saying there are 35 messages in the inbox but only 8 displayed. Where are the others? Also, now when I open the program no new emails appear and the "Get Messages" does not download any new emails. I have not made any changes to anything . I am running Thunderbird on another laptop and it is fine. Are there any fixes or do I have to reinstall the program?
已附加屏幕截图

所有回复 (3)

more options

Just went back into the program and the contents of all folders have gone even though it says the messages are there at the top. I exited the program, restarted it and now it appears to be working normally, except for one folder which is still missing over half its emails.

more options

Your screenshot Shows that you have enabled the Quick Filter and the Filter 'Show only messages from people in your addressbook'. Note the small blue bar.

more options

Thanks. Turned off searches in address book and made no difference. The emails are still in All Mail. Tried dragging them or copying them to the folder and that doesn't work, presumably because the folder thinks they are already there because it says a much larger number is in the folder than actually showing.