为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

White boxes appearing on browser and screen

  • 2 个回答
  • 6 人有此问题
  • 554 次查看
  • 最后回复者为 jayd8kit

more options

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

Hello! Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3). I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either. Any advice or troubleshooting tips would be greatly appreciated!
已附加屏幕截图

被采纳的解决方案

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to apply changes.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Are you possibly using userChrome.css ? More info about userChrome.css/userContent.css in case you are not familiar:

You can set this pref to false in about:config to disable userChrome.css and userContent.css.

定位到答案原位置 👍 2

所有回复 (2)

more options

选择的解决方案

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to apply changes.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Are you possibly using userChrome.css ? More info about userChrome.css/userContent.css in case you are not familiar:

You can set this pref to false in about:config to disable userChrome.css and userContent.css.

more options

That helped to fix the problem, thank you so much cor-el!!