为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Lost address book and email folders

  • 2 个回答
  • 0 人有此问题
  • 最后回复者为 stephen25

more options

When I updated my version of Thunderbird I lost my address book and my previous email folders. How can I restore them? I'm using a Windows 10 computer.

When I updated my version of Thunderbird I lost my address book and my previous email folders. How can I restore them? I'm using a Windows 10 computer.

被采纳的解决方案

Did the update leave you with a request to define an email address? If so, your profile is probably still available and components can probably be recovered. You can check this with a few steps: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - you are now in the profile in windows file explorer, click the back arrow to back up one folder - you are now in the ...appdata\roaming\thunderbird\profile folder, there may be more than one folder there, - look for abook.sqlite in each and last updated date. The one that is larger and older would be your addressbook. - if you have a POP account, look in the Mail folder for the account and message folders, such as inbox, inbox.msf. Those would be your message folders. TO activate the addressbook in thunderbird, click tools>import>importfromafile>importaddressbook>sqlitedatabasefile and then locate and select the discovered abook.sqlite. For the message files, a simple way is to - create local folder for each folder to retrieve - install the addon importeporttools if not already done - highlight new folder, rightclick and select the importexport option to import mbox and select one of the discovered message files (ignore the .msf files). - repeat above step for each messagefile.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Did the update leave you with a request to define an email address? If so, your profile is probably still available and components can probably be recovered. You can check this with a few steps: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - you are now in the profile in windows file explorer, click the back arrow to back up one folder - you are now in the ...appdata\roaming\thunderbird\profile folder, there may be more than one folder there, - look for abook.sqlite in each and last updated date. The one that is larger and older would be your addressbook. - if you have a POP account, look in the Mail folder for the account and message folders, such as inbox, inbox.msf. Those would be your message folders. TO activate the addressbook in thunderbird, click tools>import>importfromafile>importaddressbook>sqlitedatabasefile and then locate and select the discovered abook.sqlite. For the message files, a simple way is to - create local folder for each folder to retrieve - install the addon importeporttools if not already done - highlight new folder, rightclick and select the importexport option to import mbox and select one of the discovered message files (ignore the .msf files). - repeat above step for each messagefile.

有帮助吗?

more options

Thanks David, The import function restored everything in one go.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题