为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Logins and Passwords Don't Display in about:logins

  • 1 个回答
  • 0 人有此问题
  • 最后回复者为 cor-el

more options

Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

Everything was fine, then one recent day - BAM - my logins and passwords are gone. The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance). When opening about:logins, browser console reports: LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197 decrypt resource://gre/modules/crypto-SDR.sys.mjs:197 decryptLogins resource://gre/modules/storage-json.sys.mjs:966 map self-hosted:175 #decryptLogins resource://gre/modules/storage-json.sys.mjs:948 InterpretGeneratorResume self-hosted:1412 AsyncFunctionNext self-hosted:799 Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login How can I get my logins and passwords back? Thank you, eljay

所有回复 (1)

more options

You do see encrypted username and password data in logins.json if you open this file in a Firefox tab? Are you using Sync? There could be a problem with key4.db, this file stores the encryption key.

Make sure to keep a backup copy of logins.json and key4.db.


You can look at a utility to browse System Restore points to see if you can find an older copy of key4.db that works.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题