为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot add account th T-Bird V115 (Win7)

more options

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1.

I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up an oauth2 verification window but the window "Fails to connect"

The title of the window is "Enter Credentials for (email address) on imap.comcast.net.

After some time, I get a "unable to connect" message.

I managed to copy some of the url, here is the beginning part https://oauth.xfinity.com/oauth/authorize?response_type=code&client_id=thunderbird-oauth&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Femail.comcast.net%2F+profile+openid&code_challenge_method=S256&code_challenge=xhwuKlnA_c...

This has happened before for Google accounts too.

Is there a fix?

Thanks, Mark.

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1. I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up an oauth2 verification window but the window "Fails to connect" The title of the window is "Enter Credentials for (email address) on imap.comcast.net. After some time, I get a "unable to connect" message. I managed to copy some of the url, here is the beginning part https://oauth.xfinity.com/oauth/authorize?response_type=code&client_id=thunderbird-oauth&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Femail.comcast.net%2F+profile+openid&code_challenge_method=S256&code_challenge=xhwuKlnA_c... This has happened before for Google accounts too. Is there a fix? Thanks, Mark.

被采纳的解决方案

Change the authentication method to normal password and see if you fare any better. I am thinking that the issues may have something to do with comcasts oauth implementation.

https://bugzilla.mozilla.org/show_bug.cgi?id=1844810

定位到答案原位置 👍 1

所有回复 (5)

more options

Make sure to allow cookies in Thunderbird. Also, are you running a VPN, a local web server, or anything else connecting to localhost? You may also try to temporarily disable your anti-virus software.

有帮助吗?

more options

Hi christ1: I checked and cookies are allowed, no VPN or other oddball stuff. Also, I turned off the anti-virus to no avail.

I will try to upgrade from V115 to V128 (or whatever the latest is).

Mark,

有帮助吗?

more options

选择的解决方案

Change the authentication method to normal password and see if you fare any better. I am thinking that the issues may have something to do with comcasts oauth implementation.

https://bugzilla.mozilla.org/show_bug.cgi?id=1844810

有帮助吗?

more options

Cool Javelin said

I will try to upgrade from V115 to V128 (or whatever the latest is).

The latest Thunderbird you can run on Windows 7, 8, 8.1 is Thunderbird 115.15.0esr and will be the last update for Tb 115 ESR unless otherwise.

Every Thunderbird version whether Beta or Release from Tb 116.0 and later including Tb 128 ESR requires Windows 10, 11 to run.

Mozilla is however still supporting the eol Windows 7, 8, 8.1 with Firefox 115 ESR currently at Fx 115.15.0esr and will be supported until March 2025 with 15.21.0esr unless Mozilla extends support yet again.

有帮助吗?

more options

Matt, that did the trick, Thanks.

Mark.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题