为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Webpage reloads when switching apps

  • 8 个回答
  • 0 人有此问题
  • 最后回复者为 Paul

more options

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

When switching to another app from Firefox and then switching back to firefox, the webpage reloads. This is not a memory issue, I have enough RAM and it happens even if I only have 1 tab open. This is a major pain when I need to enter a 2FA code and need to swith apps to get the code. Or if I'm watching a YouTube video and get a call, the youtuve page reloads after the call has ended. Please suggest how to fix this.

所有回复 (8)

more options

I can switch between apps and have splt screen apps and not have this issue on my Xperia XZ3 running Android 10.

Can you record your screen and post on YouTube?

有帮助吗?

more options

Hi,

I have uploaded this video to youtube.

https://youtube.com/shorts/gZ1I28-etK4?feature=share

You can see in this video that I open Firefox and search 'hello'. Then I minimize the app and open clock. When I switch back to the app, it reloads the page. There are no other apps running and plenty of ram left.

有帮助吗?

more options

I have the same problem. I actually have about 1000+ tabs open on my app (lol) so thought that this was what was causing the issue. But if prakhar18032000 is having the same issue with only one tab open, then this clearly not because of the tab count. Like, they said this make 2FA especially annoying and I need to duck duck go for those types of tasks.

有帮助吗?

more options

I'm not able to replicate the issue on Android 10 nor Android 14. i assume you have another Android device to test? When I switch apps, the video will pause and not refresh. Create another user on your phone and test again.

What device are you using? I'm on Xperia XZ3(Android 10) and Xperia 1 VI(Android 14).

有帮助吗?

more options

I am using Redmi Note 9 (Android 12).

有帮助吗?

more options

Hi

This is something that our developers are aware of and are looking into. You can follow progress on this at https://bugzilla.mozilla.org/show_bug.cgi?id=1752594

有帮助吗?

more options

So this bug (1752594) has been open for the last 3 years but my issue only started happening sometime in 2023.

有帮助吗?

more options

In that time, both Firefox for Android and other apps that you have installed have been updated multiple times. That bug is the place where this work is being tracked and you are welcome to follow it.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题