为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Screensharing stuns computer

more options

What?: Using screensharing option in Google meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google meet meeting. 2. Click share screen. 3. Select "Use operating system settings". - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quiting Firefox. the computer should be restarted. Desired behaviour: The screensharing works normally.

'''What?:''' Using screensharing option in Google meets stuns computer. '''Where?:''' Version 132.0.2 (64-bit) macOS 15.1 '''Steps to reproduce:''' 1. Open Google meet meeting. 2. Click share screen. 3. Select "Use operating system settings". - ''this is the only option available'' 4. Click Allow. '''Current behaviour:''' The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quiting Firefox. the computer should be restarted. '''Desired behaviour:''' The screensharing works normally.
已附加屏幕截图

所有回复 (7)

more options

When you click on the share screen, you get no other options? Here is what I get. see screenshot Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

有帮助吗?

more options

When you click on the share screen, you get no other options? No, I don't have any other options available. I retried and attached a new screenshot. Do you have the same issue with Firefox in Troubleshoot Mode? I wasn't able to reproduce the same issue in the Troubleshoot Mode. I am not sure whether this because of the extensions, other settings or the fact that Google meet barely works in the troubleshoot mode and I had to reload the page 3 to 5 times to join the meeting.

I use the default theme and just 3 extensions. All three are very important and can't be removed. The problem appeared after recent mac and firefox updates.

When I will have more time, I will play with the settings and the Trobleshoot mode.

有帮助吗?

more options

UPDATE: I had a meeting using Teams browser version, the same issue there. So it is not Google meets specific.

There is a new update with bug-fixes from Apple. I will try to install it and test tommorow again.

Also, I will refresh the Firefox.

Does anybody now if there is a way to directly contact Firefox support/developers and not the community? The reason I ask is because I don't have time to troubleshoot basic features... This situation is pretty mindless.

有帮助吗?

more options

UPDATE: I installed the latest 15.1.1 macOS version. I refreshed the Firefox. It doesn't help.

Is there a way to contact Firefox support/developers and not the community? This is a very serious issue for me, if I won't be able to find the solution this week, I will switch to another browser. I don't want to, I've been using Firefox for years, but I don't have time to troubleshoot basic features such as screensharing.

有帮助吗?

more options

When I get to work I'll test on on 15.1.1 and post screenshot.

有帮助吗?

more options

Got it. see screenshots It's not pretty on mac, but it works.

有帮助吗?

more options

Thank you for your inputs and time!

My problem happens when I click the blue Allow button. The system shows me the selection of windows as shown on your second screenshot, but all the buttons are unclickable. Share This Window, Cancel and all other buttons are uncickable. The cursor showing the spinning wheel. Moreover, all applications are unusable. They work, for example, I see and hear the people on the Google meet and they see an hear me, but I can't interact with Firefox or any other application even Activity Monitor. This doesn't happen all the time. Mostly it happens after sometime working with Firefox (>15 mins). I tested this for a couple of days and I found out that when this happens Control Center process goes down. When this happens there are two ways to resolve the situation: lock and unlock the computer a couple of times or restart it using the physical turn on button. Quitting or Force Quitting Firefox doesn't resolve the issue. I still see the share windows and the computer is not operational.

I've tried the troubleshoot mode and the guides, the problem remains. My guess the issue is in the application-OS interaction. Or maybe even just the OS thing.

To be honest, this doesn't help me at all. All this settings I checked before even posting the problem. Nothing personal, I appreciate you spending your time trying to help me. This is just the thing I don't like about all the community forums.

I will keep searching for the solution. Should I found something, I will share it here. I will keep this question open for now.

Thanks!

由ivanovdaniil082于修改

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题