为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't delete emails without opening them first

  • 2 个回答
  • 0 人有此问题
  • 4 次查看
  • 最后回复者为 Dave Rado

more options

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an email before I can delete it. Any idea what could have caused this to change and how to fix it?

Dave

When I select an email without opening it, and press the Del key on my keyboard, the email used to be deleted - but recently this stopped working. I now have to open an email before I can delete it. Any idea what could have caused this to change and how to fix it? Dave

所有回复 (2)

more options

What do you mean by "open"? Does the same problem happen with Help > Troubleshoot Mode?

有帮助吗?

more options

Hi Wayne Mery

When I double-click on an email or select an email and press Enter, the email opens. That was what I meant by "open".

I have now opened TB in troubleshoot mode and it let me delete emails without opening them first.

Then I opened TB in Normal mode again - and now I can delete emails without opening them first in Normal mode as well - which is weird! How is that possible? Does troubleshoot mode clear corrupt caches or delete corrupt preference files? Or how could simply opening and closing TB in troubleshoot mode once have permanantly fixed the problem in Normal mode? It has done so. I didn't select the option to permenantly disable my add-ons and they are not disabled.

Anyway thanks for your help.

Dave

由Dave Rado于修改

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题