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Screenshot not downloading after selecting "save visible"

  • 6 个回答
  • 0 人有此问题
  • 11 次查看
  • 最后回复者为 cmscharf

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The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

被采纳的解决方案

Hmm, is it a super-long or super-wide page? I notice there is a long delay on a wide page, but the preview image and button bar come up eventually.

I guess actually I should break #3 down between displaying a preview image and having a button bar on that image. Do you get the preview?

定位到答案原位置 👍 0

所有回复 (6)

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Hi, the flow usually is:

(1) Trigger the overlay using either right-click > Take Screenshot or Ctrl+Shift+S

(2) Click Save full page or Save visible, or draw a selection with the mouse

(3) Firefox displays a button bar with "X" "Copy" and "Download" buttons

Are you getting the button bar in #3? But Download doesn't actually save?

有帮助吗?

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The options prompts asking where to download. see screenshot Check your settings for download location and I would suggest checking the option to always ask. see screenshot

有帮助吗?

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@jscher2000: Correct. The third step in the flow is not appearing anymore. This function has worked for years until this week. No settings were changed on my end. The drag and click option is the only workaround I have found at this time.

有帮助吗?

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@jonzn4SUSE: Changing the setting works for the screenshots. Unfortunately, I fear it will add an extra step to other items being downloaded while working.

有帮助吗?

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选择的解决方案

Hmm, is it a super-long or super-wide page? I notice there is a long delay on a wide page, but the preview image and button bar come up eventually.

I guess actually I should break #3 down between displaying a preview image and having a button bar on that image. Do you get the preview?

有帮助吗?

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It is a long page. I did not wait very long for the preview to appear. Thank you

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