Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox does not load website

  • 2 个回答
  • 0 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

I have tried since last night (2010 June 25, 20:00 CST) to get onto the Atmos Energy website without any luck. The browser indicates that data is being transferred but nothing visibly loads. The browser also indicates it is waiting on the Atmos Energy website but eventually times out.

URL of affected sites

http://www.atmosenergy.com

I have tried since last night (2010 June 25, 20:00 CST) to get onto the Atmos Energy website without any luck. The browser indicates that data is being transferred but nothing visibly loads. The browser also indicates it is waiting on the Atmos Energy website but eventually times out. == URL of affected sites == http://www.atmosenergy.com

所有回复 (2)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies" --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options
-) I cleared the cache and reset the cookies, looks like it's back up again. I was able to get into the website successfully. Thanks for your help cor-el! This browser is still the tops in my honest opinion.